Privacy & Returns Policy

Whatevah LLC ("we," "us," or "our") is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy applies to all services provided by Whatevah LLC, including our website and digital interactions.

1. Information We Collect

We may collect personal information when you interact with us through our website or social media platforms, including:

Personal Details: Name, email address, phone number, physical address, and other contact details.
Transaction Information: Purchase history, transaction amounts, and other related details.
Technical Information: IP address, browser type, device information, and website usage data via cookies or similar technologies.

2. How We Use Your Information

Your information is used for the following purposes:

To provide and enhance our services.
To process orders, payments, and fulfill service agreements.
To communicate with you, including responses to inquiries or customer service requests.
To ensure compliance with legal obligations and website security.

3. Data Sharing

We do not sell, rent, or share your personal information with third parties, except when required by law, or to trusted partners who assist in delivering services (e.g., payment processors or service providers).

4. Data Security

We take reasonable measures to protect your data from unauthorized access or disclosure. We implement industry-standard security practices, such as SSL encryption and compliance with PCI DSS standards, to protect payment information and ensure secure transactions.

5. Legal or Export Restrictions

We comply with applicable legal and export restrictions, and any such restrictions impacting our services or products will be clearly communicated on our website.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, gather analytics, and enhance website security. You may choose to disable cookies in your browser settings; however, some features of our website may not function properly without them.

7. Your Rights and Choices

You may access, correct, or delete your personal data at any time. To make a request or if you have any questions, please contact us at info@kaoticmedia.com

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date, and significant updates will be communicated to you via email or website notification.

9. Contact Information

For any questions or concerns regarding this Privacy Policy, please reach out to us at:

Email: info@kaoticmedia.com
Address: Whatevah LLC, 1188 Roberto Ln, Los Angeles, CA

Return & Fulfillment Policy

1. Service Refunds & Cancellations

Refunds are available for services not yet rendered or delivered. You may request a refund or cancellation within 48 hours of your purchase. Cancellations made after the 48-hour window may not be eligible for a full refund. Any associated fees or expenses will be deducted from the refund amount.

2. Shipping & Delivery Policy

For physical products or goods provided in association with our services, shipping methods, times, and rates will be clearly stated at the time of purchase. Customers are responsible for ensuring accurate shipping details.

3. Return Policy

We accept returns for physical products within 30 days of receipt. Items must be in their original condition, and return shipping costs will be the responsibility of the customer, unless otherwise specified.

4. Cancellation Policy

Subscription services or ongoing production agreements may be canceled at any time. However, refunds or credit will only be issued based on the unrendered portion of the service and subject to any associated cancellation fees.

5. Contact for Fulfillment & Returns

For all return or refund inquiries, please contact us at:

Email: info@kaoticmedia.com
Address: Whatevah LLC, 1188 Roberto Ln, Los Angeles, CA

Website Compliance Policy

1. Description of Services

Whatevah LLC specializes in boutique YouTube production services, including concept development, video production, editing, and distribution. Detailed descriptions of our services, along with associated fees and project timelines, are provided on our website.

2. Purchase Currency

All prices are listed in United States Dollars (USD). If you are making an international purchase, please ensure you are aware of any additional currency conversion fees that may be applied by your financial institution.

3. Customer Service Contact Information

We prioritize clear communication. You can reach us through multiple channels for customer support:

Email: [insert email address]
Phone: [insert phone number]
Live Chat: Available through our website during business hours.

4. Promotional Terms

Any promotional discounts, trial offers, or special conditions will be clearly disclosed on our website and at the point of sale. Please review these terms before participating in any promotions.

5. Security & Compliance

Our website is secured with SSL encryption to ensure the protection of your information during transactions. We comply with PCI DSS standards and implement best practices to safeguard your payment information. We only work with trusted payment processors, such as Stripe, for handling credit card information.

6. Accepted Payment Methods

We accept major credit cards including Visa, Mastercard, American Express, and Discover. The logos of the accepted cards are displayed on our checkout page for your convenience.

7. Card Network Policies

Whatevah LLC adheres to all card network rules and regulations. For more information, you can review the Visa Rules and Regulations, Mastercard Rules, American Express Merchant Operating Guide, and Discover Network Rules.